Chapter 5 Homework

1. Why is it less risky to steal online? Explain some of the ways criminals deceive consumers and merchants.

The internet makes it possible to rob people remotely and anonymously. People can get download free music, steal people e-mails, and use viruses to shut down web site.

2. Give an example of security breaches as they relate to each of the six dimensions of e-commerce security. For instance, what would be a privacy incident?

Integrity- Rewiring a bank account

Nonrepudiation- Someone could order something online then deny it

Authenticity- Someone who claims to be something he is not violated this dimension

Confidentiality- Someone gets on someone else's personal site

Privacy- Someone uses someone else's personal information

Availability- Someone could shut down a web site

3. How would you protect your firm against a Denial of Service attack?

You could make it where users of the site have to log in

4. How does spoofing threaten a Web site’s operations?

Spoofing threatens the integrity of a site. they can end up stealing business from the site.

5. What are some of the steps a company can take to curtail cybercriminal activity from within a business?

Message encryption protects the messages by making them only accessible by the sender and receiver.

6. Identify and discuss the five steps in developing an e-commerce security plan.

Perform a Risk Assessment, Develop a Security Policy, Develop an implementation Plan, Create a Security Organization, Perform a Security Audit.

7. What are tiger teams, who uses them, and what are some of the tactics they use in their work?

A Tiger Team is a group of programmers or users who volunteer or are hired to expose error or security holes in new software or to find out why a computer network's security is being broken.

8. How do the interests of the four major payment systems stakeholders impact each other?

Chapter 4 Homework

1. Name the six main pieces of the e-commerce site puzzle.

Organizational Capabilities, Hardware Architecture, Software, telecommunications, Site Design, Human Resources

2. Define the systems development life cycle and discuss the various steps involved in creating an e-commerce site.

A methodolgoy for understanding the business objectives of any system.

System Analysis, Systems Design, Building the system, Testing, Implementation

3. What are the three main factors to consider when choosing the best platform for your Web site?

Page generation, Page delivery, Page content

4. Why is Web server bandwidth an important issue for e-commerce sites?

It determines how much material you ca put on your site.

5. Compare and contrast the various scaling methods. Explain why scalability is a key business issue for Web sites.

Horizontal scaling just uses multiple computers to do the work while vertical scaling increases the power of single computers. Scalability allows for your site to expand as demand rises.

6. What are the eight most important factors impacting Web site design, and how do they affect a site’s operation?

Functionality, Informational, Ease of use, Redundant navigation, Ease of purchase, Multi-browser functionality, simple graphics, and Legible text

7. Name and describe three tools used to treat customers individually. Why are they significant to e-commerce?

Widgets are prebuilt into a website and allow for a wide variety of things. CGI allows for interaction between the user and the server, ASP allows for dynamic pages.

8. What are some of the policies e-commerce businesses must develop before launching a site and why?

Privacy policy and accessibility rules

Chapter 3 Homework

Chapter 3

1. Why isn’t the Internet overloaded? Will it ever be at capacity?
There are always new servers being added and made smaller but with bigger storage space.Because of this it will never be a capacity.
2. Compare and contrast intranets, extranets, and the Internet as a whole.
An intranet is an internet belonging to an organization, usually a corporation, and only accessible by them. An extranet is also an internet for business purposes but is accessible by everyone. An internet a large network connecting everyone with a computer.
3. What are some of the challenges of policing the Internet? Who has the final say when it comes to content?
It is so easily accessible and anyone can put up whatever they want and they believe they are anonymous. The service providers have the final say over what goes on the internet.
4. Why was the development of the browser so significant for the growth of the Web?
People could search anything they wanted at a single location
5. Name and describe five services currently available through the Web.
Blogs, Podcast, Wikis, Internet Television, Video Conferences
6. What are at least three new services that will be available through the next generation of the Internet?

Mobile Internet,

Chapter 2 Homework

1. What are the eight key components of an effective business model?

Value proposition, Revenue model, Market opportunity, Competitive environment, Competitive advantage, Market strategy, Organizational development, Management team

2. Describe the five primary revenue models used by e-commerce firms.

Advertising, Subscription, Transaction, Sales, and Affiliate

3. Why is targeting a market niche generally smarter for a community provider than targeting a large market segment?

They usually have superior products and can provide greater service to local markets

4. Besides the examples given in the chapter, what are some other examples of vertical and horizontal portals in existence today?

Horizontal- DMOZ

Vertical- Convert-Files.com

5. What are the major differences between virtual storefronts such as Drugstore.com and bricks-and-clicks operations such as Walmart.com? What are the advantages and disadvantages of each?

A virtual storefront is just a virtual version of the store while a brick-and-click is an online distribution channel for a company with physical stores as well. Brick-and-clicks operate without any ties to physical locations.

Chapter 1

Chapter 1

1. What is e-commerce? How does it differ from e-business? Where does it intersect with e-business?
E-commerce is the use of the internet and the web to transact business.

E-business refers to the digital enabling of transactions and processes in a firm

They cross at the point where internal business systems link up with suppliers or customers.

2. What are some of the unique features of e-commerce technology?
Global reach, Richness, Interactivity, Social Technology, ect.
3. What is Web 2.0? Give examples of Web 2.0 sites and explain why you included them in your list.
Web 2.0 is a set of applications and technologies that allows users to create, edit, and distribute content online.

YouTube- people can share their videos Myspace- people participate in virtual lives
4. Give examples of B2C, B2B, C2C, and P2P Web sites besides those listed in the chapter materials.
Half.com, 58k.com, Ebay, eDonkey

5. What factors will help define the future of e-commerce over the next five years?

Expected rise in revenues for e-commerce, e-commerce prices will rise to cover business costs, e-commerce margins will rise to that of typical retailers, cast of players will change radically, and the number of succesful pure online companies will remain smaller than integrated online/offline stores